WhatsApp enquiry

Tell us where care is needed and the broad support required.

The button opens a contextual WhatsApp draft. Nothing is sent until you review the message and press send.

Read how website tools and WhatsApp enquiries handle information.

Keep the first message brief

Do not send identity-card images, full medical records, bank details, passwords or unrelated family information. A town, preferred date and short description of the support needed are enough to begin.

Urgent danger or medical emergency: call Malaysia’s emergency number 999. This WhatsApp channel is not an emergency service.

What happens next

We may ask about the daily routine, mobility, personal care, home access, schedule and whether any task must be handled by a qualified healthcare professional. If information needs to be shared with another person or organisation to explore an option, the recipient and purpose should be explained first.

Read the full enquiry process →

Start with the essentials.

Location, broad support needs and a preferred date are enough for the first message.

Open WhatsApp draft
Ask on WhatsApp